Hey team – quick post-meeting check in…. really just a re-cap of what I shared at the end: left really appreciating what awesome self-reflection and learning opportunities that difficult (work) conversations can be… thinking about Divide or Conquer (Diane Smith’s work, here’s a fun little video that summarizes the book: http://www.actiondesign.com/resources/readings/divide-or-conquer/video/) and the role of childhood patterning in our work relationships… loving how work dynamics offer such a keen opportunity to explore our own patterning, conditioning, underlying assumptions, and vulnerability.
Also SO appreciated the unique value each person brought to Marie’s process and how rich that kind of role play and group feedback can be! Totally cheering for Marie to have an awesome empowered positive outcome meeting 🙂
dana and 
Eugene Eric Kim are discussing.
Eugene Eric Kim 12:48 am on October 31, 2013 Permalink | Log in to Reply
Diana Smith’s book is another great reference to add to the Resources page. I’m going to add Getting to Yes as well.
It’s also a reminder of the rich role that big companies have played in this space. Smith, for example, did a lot of work for Monitor. So did David Kantor.
I’ve been influenced by both of those people’s largely because of Kristin Cobble (my Groupaya co-founder who also worked at Monitor and who was mentored by Smith), but also because of Katherine Fulton (the president of Monitor Institute and @jessausinheiler’s boss’s boss), who gave me Smith’s book!
dana 6:11 am on October 31, 2013 Permalink | Log in to Reply
Thanks Brooking, I just watched the video and realized I’ve seen Kristin map out the act/ react cycle with clients without knowing where it came from!